Amcom Software has added an emergency messaging system to its suite of call center products. E.Notify can send voice, text, and e-mail versions of the message to any device, such as phone, pager, PDA, or fax. Users can build groups to determine who receives a message when, in what order, and through which contact method; collect responses from message recipients; and easily escalate messages to the next management level. Automatic messages linked to alarm systems are also available. The average price range is $30,000-$150,000. Visit www.amcomsoft.com.
